Who We Are

Welcome to The Heart Matters Wellness Services, LLC, where I purposefully personalize your healing from a strength-based perspective, deeply rooted in compassion and understanding.

I'm Cheryl A. Francis, a Licensed Professional Counselor, Certified Professional Counselor Supervisor, and a Certified Grief Professional based in the Atlanta and West Georgia area. With advanced training from Argosy University (formerly Georgia School of Professional Psychology), I specialize in guiding individuals, professionals, and organizations through grief, burnout, and life transitions.

At Heart Matters Wellness, I recognize that grief is expressed from many life events, whether it's the death of a loved one, a major identity shift such as a divorce, infidelity, career transition, relocation, or the emotional toll of caregiving and professional burnout. That's why my work in trauma-informed grief counseling, burnout recovery, and leadership resilience training is tailored to your emotional and professional needs. 

My therapeutic style is based on the Cognitive Behavioral Therapy (CBT) perspective. However, I integrate evidence-based, holistic approaches to help you achieve your specific goals. Whether you're navigating anxiety, stress, loss, or emotional overwhelm, I aim to help you regain clarity, peace, and purpose while supporting your healing.

As a speaker, trainer, and published author, I provide organizations and individuals with practical tools to motivate and support them in achieving personal and professional wellness, enabling them to take control of their wellness journey. You may find me leading workshops, speaking at conferences, offering direct support, or writing, where the ultimate goal is to help individuals grow through their own experiences.

As the founder and director of Rebounding With A Purpose (RWAP), a 501(c)(3) nonprofit, I proudly extend affordable mental health services, housing assistance, and community resources to underserved populations across Georgia.

If you're feeling overwhelmed, stuck in grief, or close to burnout, you don't have to carry it alone. I invite you to  take these to my space so they can be shared and leave you feeling "lighter." Embark on a journey with me toward healing, balance, and renewed strength.    

My treatment approach is designed to support grief recovery, burnout recovery, and emotional overwhelm with compassion and expertise. I take a holistic approach, supporting the whole person, mind, body, and spirit by integrating evidence-based therapy with holistic wellness strategies.

Whether you are navigating loss, experiencing the feeling of emotional drain from burnout, or struggling to cope with a significant life transition, you will find a safe, non-judgmental space here to heal, re-energize, and rediscover your inner strength.

Using a blend of tailored therapeutic techniques, I meet you where you are, sometimes literally, when feasible, to ensure our work together is as accessible and supportive as possible. Every treatment plan is customized to your specific goals, helping you manage stress, improve emotional resilience, and restore balance in your life.

From our very first session, we will assess whether I am the right fit for your needs. If not, I will gladly connect you with trusted referrals so you can continue your path toward wellness without delay.